Welcome to JULIVIE. These Terms of Service (“Terms”) govern your use of our website [www.julivieofficial.com] and any related services, content, features, or products offered by JULIVIE (collectively referred to as the “Service”).
By accessing or using our Service, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.

1. General Information

JULIVIE is a cosmetics and skincare brand providing high-quality beauty products and related information for personal use. All users must be at least 18 years old or have parental consent to use our website.

2. Use of the Website

You agree to use our website for lawful purposes only and in a way that does not infringe upon the rights of others or restrict their use of the site.
You must not:

  • Use the website for fraudulent or illegal activities.
  • Attempt to hack, disrupt, or damage the Service or its security.
  • Copy, reproduce, or distribute any content without prior written permission from JULIVIE.

3. Products & Orders

All orders placed through our website are subject to acceptance and availability.
We reserve the right to:

  • Refuse or cancel any order for any reason.
  • Limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

Prices are displayed in [EGP] and may change without prior notice. We make every effort to display accurate information, but errors in pricing or descriptions may occur. In such cases, we reserve the right to correct any errors and cancel or adjust affected orders.

4. Payment

Payments must be made through the available payment methods listed on our website. By submitting payment, you confirm that you are authorized to use the chosen payment method.
We do not store payment information — all transactions are processed through secure third-party gateways.

5. Shipping & Delivery

Shipping times may vary depending on location and product availability. JULIVIE is not responsible for delays caused by carriers, customs, or other factors beyond our control.
Shipping rates, delivery timelines, and tracking options are detailed at checkout.

6. Returns & Refunds

For hygiene and safety reasons, cosmetics and personal care products cannot be returned once opened or used.
If you receive a defective or incorrect item, please contact us within [5 days] of delivery at [Customerservices@julivieofficial.com] for assistance.
More details can be found in our [Return Policy] page.

7. Intellectual Property

All content on this website — including logos, images, text, graphics, and product designs — is owned or licensed by JULIVIE and protected under intellectual property laws.
You may not reproduce, modify, or distribute any content without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, JULIVIE is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our total liability for any claim related to the Service shall not exceed the amount paid for the specific product giving rise to the claim.

9. Third-Party Links

Our website may contain links to third-party websites. JULIVIE is not responsible for the content, policies, or practices of these sites. We encourage you to review their terms and privacy policies before engaging with them.

10. Privacy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

11. Changes to the Terms

JULIVIE reserves the right to update or modify these Terms at any time without prior notice.
The latest version will always be posted on this page, and the “Last Updated” date will reflect the most recent revision.

12. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:
📧 Customerservices@julivieofficial.com